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SALES CONDITIONS


  1. The agreement is concluded with our company "Devooght bv" (hereinafter referred to as the "firm") under our general terms and conditions of sale. These conditions apply to all offers, quotations and agreements with the firm. The general and special terms and conditions of the co-contractor (hereinafter referred to as 'the customer'), even if they are of a later date or the firm has protested them or not.
  2. Invoices are payable in cash at one of the official branches.
  3. In the event of non-payment on the due date of these invoices, interest of 3% per month from the invoice date shall be payable ipso jure and without formal notice, each month begun being considered a full month.
  4. To be valid, all complaints must reach us at the latest within the 5 days after the deliveries made, or if it concerns hidden defects, within the five days after their discovery with a maximum period of two years after purchase.
  5. In case of non-payment of the invoices 30 days after the due date, an amount of 15% of the invoice amount, with a minimum of 72 EUR and a maximum of 2145 EUR will be due by the client to the merchant as liquidated damages, ipso jure and without reminder, even if grace periods are granted.  
  6. All invoices are payable electronically by bank transfer via the account number and communications as stated on the invoice or in cash up to the statutory maximum. In exceptional cases, additional electronic means of payment are possible, such as 'Payconiq by Bancontact', if this is clearly indicated and accepted at the branch in question.
  7. Gift cards are valid if issued by the company and provided with a unique code. Gift vouchers are valid for the indicated amount including VAT and according to the indicated expiration date with a maximum period of one year. Gift vouchers cannot be used as compensation or payment of any additional costs indicated in these sales conditions as a result of non-payment or damage. All correspondence and collection costs are the sole responsibility of the customer.
  8. The delivery period is always communicated for informational purposes only. Under no circumstances can the exceeding of the delivery term give rise to compensation or refusal of goods.
  9. The buyers acquire ownership of the goods sold by the seller only from the moment of full payment of the purchase price; incl. VAT. Notwithstanding this retention of title, the buyer shall bear all risks of these goods as of delivery.
  10. All mutual guarantee and commitment to rapid dispute resolution by arbitration, the non-profit organization B.A.I. (BELGIAN ARBITRAGE INSTELLATION) is responsible for appointing arbitrators who will be authorized to definitively settle any dispute in accordance with its operating rules, which can be obtained free of charge from the non-profit organization BELGIAN ARBITRAGE INSTELLATION Lieven Bauwensstraat 20, 8000 BRUGGE (tel. 050/32 35 95). This clause is an integral part of the terms and conditions of sale and replaces all conflicting jurisdiction clauses.
  11. Free delivery from 1000 EUR net, excluding VAT in the West Flanders region. For deliveries less than 1000 EURO, 75 EUR transport costs will be charged.
  12. Goods may be returned within 14 days at the purchaser's expense to the physical store of purchase if they do not show any visible or invisible defects or if the expiration date has not passed. Reimbursement takes the form of a voucher worth 100% or is payable at 80% of the original value. This only applies to stock products. Any transport costs can be reclaimed.
  13. All invoices or reminders are obtained by mail. By mail, an administrative cost of up to 35EUR excluding VAT may be charged.
  14. The customer is deemed to have accepted the invoice in the absence of a reasoned protest by registered mail to the registered address of the company within 8 days after issuance of the invoice.
  15. All price quotations, order confirmations and invoices are subject to manual errors. The f irma reserves the right to correct them at any time.
  16. All claims against the company shall become time-barred two years after the sale, without prejudice to short periods of time under the law or these terms and conditions. Furthermore, liability is limited to a maximum of 50% of the invoice value, excluding VAT or taxes.
  17. Web shop prices are always indicative and can, after informing the customer, be changed or revised at any time
  18. Technical data sheets, photos, videos, manuals, oral product or installation information or any other documentation are always indicative and in good faith. Under no circumstances can these be considered enforceable.
  19. The sales conditions, product descriptions ánd documentation are valid according to the Dutch language. Translations are purely indicative.